PAYMENTS: All membership and/or facility fees are due in advance and before any facility use commences. Late payment may result in immediate cancellation of your membership or facility use without notice. If this is the case, a penalty fee may be applied to cover collection costs (if applicable).
BEHAVIOUR: As a member or visitor to this club you are required to behave in a polite and respectful manner to staff and other members/visitors at all times. We will not tolerate threatening or misbehaviour. Should it be deemed by the management / staff at DLC that you have breached this rule you will be asked to leave, and any fees paid may not be refunded. Please adhere to all social distancing, face-covering and handwashing rules.
CUSTOMER CHECK-IN: All members/visitors must give their name to the duty reception staff on arrival and before using any of the facilities at DLC. Visitors/members may be asked to provide proof of identity and/or age. Refusal or inability to provide adequate proof may result in you being refused use of any or all of the centre facilities.
DISCLAIMER: The gym, studios, halls and all other facilities provided, including the car park, are used entirely at your own risk. The owners and their employees or representatives accept no responsibility for loss, injury or damage to customers or their belongings, however caused.
USAGE WITHDRAWAL: The owners and their employees or representatives reserve the right to cancel, refuse, limit or withdraw use of any or all of the facilities at Downton Leisure Centre at their discretion and without explanation.
REFUNDS: Unless stated otherwise, refunds will not be granted. NOTE: It is your responsibility to ensure Direct Debits are cancelled at your bank if you cancel your membership or when your contract ends (if applicable).
SPECIAL OFFERS: All guarantees, promises or offers apply to current and paid-up facility usage only. Offers are null and void if payments are owed to Gymies Ltd t/a Downton Leisure Centre.
SAFE CONDUCT: Members and visitors must act in a safe and responsible manner and ensure good personal hygiene at all times. All sessions must be performed using any safety bars, weight clips, pins, safety frames or any other safety/protective equipment provided.
CLOTHING: Customers/members must always wear appropriate training wear (including training shoes). Tops must be worn at all times. Jeans and heavy outdoor footwear are forbidden when using any facilities.
OPENING TIMES: The owners/management reserve the right to alter opening times or close the premises as deemed necessary and without warning or explanation.
CAMERAS & PHONES: It is strictly forbidden to make any type of recording inside, or outside in the car park, of any part of the Downton Leisure Centre building. This includes taking pictures, video recording or sound recording, without the express permission of the management.
MINIMUM AGES: The minimum age for access to the gym is Members under 16 must be signed in, on site, and accompanied by a parent or guardian during all sessions, unless a special instructor-driven young person class is in session. The minimum legal age for the Sunbed is 18. For other minimum age limits (classes, indoor sports etc) please ring to enquire – 01725 557268
BREACH OF TERMS: Any member who has usage withdrawn due to a breach of any of these terms will not be due or receive a refund, in part or in whole.
TERMS: These terms and conditions may be changed to update them. A current hard copy is available by the reception desk in the club.